GENERAL TERMS AND CONDITIONS MBVK E-mail: mathijs@mbvk.nl
Website: mbvk.nl

1. MBVK: MBVK, established in Soest, Chamber of Commerce no. 76326462. 2. Customer: the party which MBVK has entered into an agreement with.
3. Parties: MBVK and customer together.
4. Consumer: a customer who is an individual acting for private purposes.

Applicability

  1. These terms and conditions will apply to all quotations, offers, activities, orders, agreements and deliveries of services or products by or on behalf of MBVK.

  2. Parties can only deviate from these conditions if they have explicitly agreed upon in writing.

  3. The parties expressly exclude the applicability of supplementary and/or deviating general terms and conditions of

    the customer or of third parties.

Offers and quotations

  1. Offers and quotations from MBVK are without engagement, unless expressly stated otherwise.

  2. An offer or quotation is valid for a maximum period of 2 weeks from its date, unless another acceptance period is

    stated in the offer or quotation.

  3. If the customer does not accept an offer or quotation within the applicable time frame, the offer or quotation will

    lapse.

  4. Offers and quotations do not apply to repeated orders, unless the parties have agreed upon this explicitly and in

    writing.

Acceptance

  1. Upon acceptance of a quotation or offer without engagement, MBVK reserves the right to withdraw the quotation or offer within 3 days after receipt of the acceptance, without any obligations towards the customer.

  2. Verbal acceptance of the customer only commits MBVK after the customer has confirmed this in writing (or electronically).

Prices

  1. All prices used by MBVK are in euros, are inclusive of VAT and exclusive of any other costs such as administration costs, levies and travel-, shipping- or transport expenses, unless expressly stated otherwise or agreed otherwise.

  2. MBVK is entitled to adjust all prices for its products or services, shown in its shop, on its website or otherwise, at any time.

  3. The price with regard to services is determined by MBVK on the basis of the actual working hours.

  4. The price is calculated according to the usual hourly rates of MBVK, valid for the period in which he carries out the

    work, unless a different hourly rate has been agreed.

  5. If the parties have agreed on a total price for a service provided by MBVK, this is always a target price, unless the

    parties have explicitly agreed upon in writing on a fixed price, which cannot be deviated from.

  6. MBVK is entitled to deviate up to 10% of the target price.

  7. If the target price exceeds 10%, MBVK must let the customer know in due time why a higher price is justified.

8.

  1. If the target price exceeds 10%, the customer has the right to cancel the part of the order that exceeds the target price by 10%.

  2. MBVK has the right to adjust prices annually.

  3. MBVK will communicate price adjustments to the customer prior to the moment the price increase becomes

    effective.

  4. The consumer has the right to terminate the contract with MBVK if he does not agree with the price increase.

Payments and payment term

  1. MBVK may, at the conclusion of the agreement, require a down payment of up to 50% of the agreed amount.

  2. The customer must have paid the full amount within 14 days, after delivery.

  3. Payment terms are considered as fatal payment terms. This means that if the customer has not paid the agreed

    amount at the latest on the last day of the payment term, he is legally in default, without MBVK having to send the

    customer a reminder or to put him in default.

  4. MBVK reserves the right to make a delivery conditional upon immediate payment or to require adequate security

    for the total amount of the services or products.

Consequences of late payment

  1. If the customer does not pay within the agreed term, MBVK is entitled to charge an interest per month for non- commercial transactions and an interest per month for commercial transactions from the day the customer is in default, whereby a part of a month is counted for a whole month.

  2. When the customer is in default, he is also due to extrajudicial collection costs and may be obliged to pay any compensation to MBVK.

  3. The collection costs are calculated on the basis of the Reimbursement for extrajudicial collection costs.

  4. If the customer does not pay on time, MBVK may suspend its obligations until the customer has met his payment

    obligation.

  5. In the event of liquidation, bankruptcy, attachment or suspension of payment on behalf of the customer, the claims

    of MBVK on the customer are immediately due and payable.

  6. If the customer refuses to cooperate with the performance of the agreement by MBVK, he is still obliged to pay the

    agreed price to MBVK.

Suspension of obligations by the customer

The customer waives the right to suspend the fulfillment of any obligation arising from this agreement.

Settlement

The customer waives his right to settle any debt to MBVK with any claim on MBVK.

Insurance

  1. The customer undertakes to insure and keep insured the following items adequately against fire, explosion and water damage as well as theft:

    goods delivered that are necessary for the execution of the underlying agreement goods being property of MBVK that are present at the premises of the customer goods that have been delivered under retention of title

  2. At the first request of MBVK, the customer provides the policy for these insurances for inspection.

Guarantee

When parties have entered into an agreement with services included, these services only contain best-effort obligations for MBVK, not obligations of results.

Performance of the agreement

  1. MBVK executes the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.

  2. MBVK has the right to have the agreed services (partially) performed by third parties.

  3. The execution of the agreement takes place in mutual consultation and after written agreement and payment of the

    possibly agreed advance by the customer.

  4. It is the responsibility of the customer that MBVK can start the implementation of the agreement on time.

  5. If the customer has not ensured that MBVK can start the implementation of the agreement in time, the resulting

    additional costs and/or extra hours will be charged to the customer.

Duty to inform by the customer

  1. The customer shall make available to MBVK all information, data and documents relevant to the correct execution of the agreement to in time and in the desired format and manner.

  2. The customer guarantees the correctness, completeness and reliability of the information, data and documents made available, even if they originate from third parties, unless otherwise ensuing from the nature of the agreement.

  3. If and insofar as the customer requests this, MBVK will return the relevant documents.

  4. If the customer does not timely and properly provides the information, data or documents reasonably required by

    MBVK and the execution of the agreement is delayed because of this, the resulting additional costs and extra hours will be charged to the customer.

Indemnity

The customer indemnifies MBVK against all third-party claims that are related to the products and/or services supplied by MBVK.

Complaints

  1. The customer must examine a product or service provided by MBVK as soon as possible for possible shortcomings.

  2. If a delivered product or service does not comply with what the customer could reasonably expect from the

    agreement, the customer must inform MBVK of this as soon as possible, but in any case within 1 month after the

    discovery of the shortcomings.

  3. Consumers must inform MBVK of this within two months after detection of the shortcomings.

  4. The customer gives a detailed description as possible of the shortcomings, so that MBVK is able to respond

    adequately.

  5. The customer must demonstrate that the complaint relates to an agreement between the parties.

  6. If a complaint relates to ongoing work, this can in any case not lead to MBVK being forced to perform other work

    than has been agreed.

Giving notice

1. The customer must provide any notice of default to MBVK in writing.
2. It is the responsibility of the customer that a notice of default actually reaches MBVK (in time).

Joint and several Client liabilities

If MBVK enters into an agreement with several customers, each of them shall be jointly and severally liable for the full amounts due to MBVK under that agreement.

Liability of MBVK

1. MBVK is only liable for any damage the customer suffers if and insofar as this damage is caused by intent or gross negligence.

2.

  1. If MBVK is liable for any damage, it is only liable for direct damages that results from or is related to the execution of an agreement.

  2. MBVK is never liable for indirect damages, such as consequential loss, lost profit, lost savings or damage to third parties.

  3. If MBVK is liable, its liability is limited to the amount paid by a closed (professional) liability insurance and in the absence of (full) payment by an insurance company of the damages the amount of the liability is limited to the (part of the) invoice to which the liability relates.

  4. All images, photos, colors, drawings, descriptions on the website or in a catalog are only indicative and are only approximate and cannot lead to any compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation.

Expiry period

Every right of the customer to compensation from MBVK shall, in any case, expire within 12 months after the event from which the liability arises directly or indirectly. This does not exclude the provisions in article 6:89 Dutch Civil Code.

Dissolution

  1. The customer has the right to dissolve the agreement if MBVK imputably fails in the fulfillment of his obligations, unless this shortcoming does not justify termination due to its special nature or because it is of minor significance.

  2. If the fulfillment of the obligations by MBVK is not permanent or temporarily impossible, dissolution can only take place after MBVK is in default.

  3. MBVK has the right to dissolve the agreement with the customer, if the customer does not fully or timely fulfill his obligations under the agreement, or if circumstances give MBVK good grounds to fear that the customer will not be able to fulfill his obligations properly.

Force majeure

  1. In addition to the provisions of article 6:75 Dutch Civil Code, a shortcoming of MBVK in the fulfillment of any obligation to the customer cannot be attributed to MBVK in any situation independent of the will of MBVK, when the fulfillment of its obligations towards the customer is prevented in whole or in part or when the fulfillment of its obligations cannot reasonably be required from MBVK .

  2. The force majeure situation referred to in paragraph 1 is also applicable - but not limited to: state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverymen or other third parties; unexpected disturbances of power, electricity, internet, computer or telecoms; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions and work stoppages.

  3. If a situation of force majeure arises as a result of which MBVK cannot fulfill one or more obligations towards the customer, these obligations will be suspended until MBVK can comply with it.

  4. From the moment that a force majeure situation has lasted at least 30 calendar days, both parties may dissolve the agreement in writing in whole or in part.

  5. MBVK does not owe any (damage) compensation in a situation of force majeure, even if it has obtained any advantages as a result of the force majeure situation.

Modification of the agreement

If, after the conclusion of the agreement and before its implementation, it appears necessary to change or supplement its contents, the parties shall timely and in mutual consultation adjust the agreement accordingly.

Changes in the general terms and conditions

  1. MBVK is entitled to amend or supplement these general terms and conditions.

  2. Changes of minor importance can be made at any time.

3.

  1. Major changes in content will be discussed by MBVK with the customer in advance as much as possible.

  2. Consumers are entitled to cancel the agreement in the event of a substantial change to the general terms and

    conditions.

Transfer of rights

  1. The customer cannot transfer its rights deferring from an agreement with MBVK to third parties without the prior written consent of MBVK.

  2. This provision applies as a clause with a property law effect as referred to in Section 3:83 (2) Dutch Civil Code.

Consequences of nullity or annullability

  1. If one or more provisions of these general terms and conditions prove null or annullable, this will not affect the other provisions of these terms and conditions.

  2. A provision that is null or annullable shall, in that case, be replaced by a provision that comes closest to what MBVK had in mind when drafting the conditions on that issue.

Applicable law and competent court

  1. Dutch law is exclusively applicable to all agreements between the parties.

  2. The Dutch court in the district where MBVK is established is exclusively competent in case of any disputes between

    parties, unless the law prescribes otherwise.

Attribution

These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.com/nl /nl).

Drawn up on 24 juli 2024.